Random Blog Thought: it’s not alright…nor is it all right
You are upset. That’s okay…
Cause I’m pissed off.
One of my dearest clients just got BOMBED by a review online.
At no point did the customer go to the owner of the company and say a thing.
(NOR did the employee. Ouch. In their defense..they were empowered…
You Suck At Hiring. Seriously.
I’m Still Afraid.
I’m a great at procrastination. It’s a gift really.
Especially on the things that I don’t care about. Mundane, routine, daily, boring…I can’t even finish the sentence I’m so bored.
So I ran across this great article the other day. I thought “Perfect.…
Friday Rant & Rave cancelled for a lesson instead. #badmanager
It was obvious. I started speaking before you finished. I knew where you were going with this. I know what you are going to say.
So I interrupted. Or I was checked out. Or I was thinking about what I was going to say.
I wasn’t listening.
Help Me Understand.
Learn to ask this question BEFORE criticizing. BEFORE passing judgement. BEFORE you make any other comment. Genuinely use the three words to understand where the other person is coming from.
Friday Rant & Rave. Do NOT read if you are squeamish…or a manager.
I shave with a straight razor every day. Almost 13 years now. I have a Japanese sharpening stone. A leather strop. A badger hair shaving brush. I never cut myself. I’m quite adept. I’ve got all the right tools.
I also grew up on a farm. I understand how…